Privacy Policy

Last Updated: 23 April 2026

1. Definitions and Key Terms

To ensure complete transparency, we define the following terms used throughout this policy:

Personal Data: Any details that identify you, including names, ID numbers, location data, or digital identifiers.
Processing: Any operation performed on your data, such as collection, storage, retrieval, or deletion.
Profiling: The automated analysis of your behavior, gaming patterns, or financial status to tailor services or assess risk.
Controller: Rollero Casino, the entity responsible for deciding how your data is handled.
Consent: Your explicit, informed, and free agreement to let us process your information.
Data Breach: A security failure leading to the accidental or unlawful access or loss of your information.

2. General Overview

This policy outlines how rolleroscasino.com (referred to as “the Website”, “Company”, “we”, or “us”) manages your personal information. By opening an account or interacting with our platform, you acknowledge these terms.

Eligibility: Our services are strictly reserved for individuals aged 18 or older. We maintain a zero-tolerance policy regarding minor registration.
Policy Updates: We may revise this document periodically. Your continued use of the site after updates constitutes acceptance of the new terms.

3. Data Oversight and Contact

We have appointed a Data Protection Officer (DPO) to ensure our operations remain compliant with global data privacy standards.

For Privacy Inquiries: [email protected]
For General Support: [email protected]
Response Time: We aim to resolve all requests within 30 days. If you do not hear from us within 10 days, please reach out via our Live Chat.

4. Information We Collect

We gather data through several channels to provide a secure gaming environment:

User-Provided Data: Name, date of birth, address, and government-issued identification (KYC).
Financial Data: Payment details, transaction history, and proof of wealth/source of funds.
Technical Data: Your IP address, device hardware specifications, browser type, and time zone.
Usage Data: Records of games played, session lengths, and site interactions.
Third-Party Data: Information from credit bureaus, fraud-prevention agencies, and identity verification services.

5. Why We Process Your Data

We utilize your information for the following legal and operational reasons:

Service Delivery: Managing your account and processing bets/withdrawals.
Regulatory Compliance: Meeting Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) requirements.
Security: Detecting and preventing fraudulent activity or bot usage.
Responsible Gaming: Monitoring for signs of gambling-related harm.
Marketing: Sending personalized offers (only where explicit consent is provided).

6. Data Sharing and Transfers

Your data is never sold. However, it may be shared with:

Service Providers: Payment gateways, game developers, and technical auditors.
Corporate Group: Affiliated companies within our organizational structure.
Legal Authorities: When required by law or to protect our legal rights.
International Transfers: If data is moved outside your jurisdiction, we employ standard contractual clauses to ensure it remains protected.

7. Data Retention and Security

Retention: By law, we must retain most personal and financial data for at least five (5) years after our business relationship ends.
Security Measures: We use industry-standard encryption and restricted access protocols.
Your Responsibility: You must keep your login credentials private. We strongly recommend activating Two-Factor Authentication (2FA).

8. Your Legal Rights

Under various data protection laws, you hold the following rights:

Access and Correction: The right to view and update your data.
Erasure: The right to request data deletion (subject to legal retention requirements).
Object/Restrict: The right to stop certain types of processing, such as direct marketing.
Portability: The right to receive your data in a structured digital format.